What type of account options are available?
SupportHound offers four account options: (1) daily non-reoccurring, (2) monthly non-reoccurring, (3) monthly re-occurring, and (4) annual re-occurring, which is the best value of the four options.
How do I cancel my subscription?
To cancel your subscription, please use the My Account tab.
What if I want to use SupportHound for only one day or one case?
If you want to use SupportHound for a day or for a case, we recommend you enroll in either the daily non-reoccurring or monthly non-reoccurring subscription option. Keep in mind that the annual subscription option works out to only $33 per month! Yes, for $33 per month you can have unlimited access to SupportHound, the data to back-up your negotiation, and peace of mind (which is worth far more than $33 per month)!
I cannot afford another expense for my practice!
If you bill $250/hour and bill .8 for a spousal support analysis, then you have billed $200. The SupportHound service costs you $33/mo (on the annual plan), so you just earned $167.00 for the first analysis and $200 for each additional analysis per month! This is a new revenue stream for you!
How many cases are contained in SupportHound?
If you look at the top of the SupportHound screen, you will see the current number of cases contained within SupportHound next to the SupportHound paw print. Our dedicated staff checks every county for new spousal support cases.
How do I use SupportHound?
Using SupportHound is an easy four step process. Step one, enter your parties’ information and the cases you want to search. Step two, review the suggested support award and each case. Step three, sort the case data and exclude cases not applicable to your situation. Step four, print or download your results. It is that easy! Don’t forget to Shepardize the individual cases.
What is the criteria for a case to be included in SupportHound?
A case must include an attorney (including attorney-mediators) or have gone to trial to be included in SupportHound because, after much analysis, we concluded cases that are settled pre-trial without the assistance of an attorney, tend to include less reliable data. A case must include parties’ gross incomes and the duration of the marriage to be included in SupportHound. However, if a case has unique facts that cannot be applied to other cases, SupportHound retains the right to omit such a case.
Does SupportHound Shepardize each case?
SupportHound does not follow each case through the appellate and/or supreme court level. It is the user’s obligation to research any further litigation or award for each suggested case.
SupportHound returned a $0.00 award. Now what?
Most of the time, when a $0.00 result is returned, there is something inaccurate in the search criteria. Check your payor’s income and your payee’s income for accuracy. When a $0.00 result is returned, most time the payor and payee information is flipped (i.e. payor’s income is really payee’s income) in the Search Criteria. Every once in a while, however, case facts and search criteria are too unique to yield a result. Try increasing the search parameters for incomes and duration of marriage. This generally solves the problem.
Why does SupportHound not include suggested categories for spousal support?
Although spousal support must be categorized into either: transitional, compensatory, or maintenance spousal support, Support Hound does not suggest a category of spousal support because the category is dependent upon case facts.
Why does SupportHound not include the age of the parties into the calculation?
We would love to include the age of the parties into the calculation, but we found that too many judgments do not contain the ages of the parties; and thus we are unable to track this data.
How do I delete a case from the Suggested Award?
If after reviewing a case you feel that the case should not be included in the results, simply click on the exclude checkbox on the far right side of the case information. Also, visit the Video Tutorial section to see how it’s done!
How do I sort the information?
If the information you want to sort is contained in a column, then you can click the up or down arrow to sort the information by that column’s data. You can also click on the x next to the column and exclude the column from the results! Also, visit the Video Tutorial section to see how it’s done!
How do I use the Advanced Filtering Options?
To use the Advanced Filtering Options, click the down arrow to reveal your filter options. Then, remove the check-marks from all case types you do NOT want included in your search results. Then, click re-calculate and review the new results. Also, visit the Video Tutorial section to see how it’s done!
What if I see case facts that are incorrect?
If you see ANY case facts that are incorrect, please tell us! We want each and every case to be accurate.